PRIVACY POLICY

1. Who We Are

This website is operated by:

For the purposes of applicable data protection legislation, including the General Data Protection Regulation, the entity identified above is the data controller responsible for the processing of your personal data.

2. About 7hehu8

7hehu8 is a private coworking space located in Puerto de la Cruz, Tenerife. We provide resident and flexible membership options, shared work areas, meeting and call spaces, internet access, communal facilities and community-focused workspace services.

This Privacy Policy explains how we collect, use and protect personal information when you visit our website, contact us or enquire about becoming a member.

3. Personal Data We Collect

Depending on how you interact with us, we may collect:

• your name;
• your email address;
• your telephone or WhatsApp number;
• the company or organisation you represent;
• information about the membership option you are interested in;
• your preferred start date or expected length of stay;
• the contents of messages and enquiries you send to us;
• technical information such as your IP address, browser type, device type and basic website usage information;
• information required to prepare or manage a membership agreement.

Please do not send sensitive personal information unless it is strictly necessary and we have specifically requested it.

4. How We Use Your Information

We may use your personal data to:

• respond to questions and membership enquiries;
• arrange a visit to the coworking space;
• provide information about availability, prices and membership conditions;
• prepare, manage and administer a membership agreement;
• communicate with current and prospective members;
• provide access to the coworking space and its facilities;
• manage payments, deposits, invoices and accounting records;
• maintain the security and proper operation of the space;
• comply with legal, tax and administrative obligations;
• protect our rights, property and legitimate business interests;
• improve our website and services.

We will not use your personal data for unrelated purposes without informing you where required.

5. Legal Bases for Processing

Pre-contractual measures and contract performance

When you ask for information about membership, arrange a visit or enter into a membership agreement.

Legal obligations

When we must retain invoices, accounting documents or other information required by law.

Legitimate interests

For the security of our premises, prevention of misuse, administration of enquiries and operation of our business, provided that these interests do not override your fundamental rights.

Consent

Where we ask for your consent, for example for optional marketing communications or non-essential cookies. You may withdraw consent at any time. Withdrawal does not affect processing that took place before consent was withdrawn.

6. How We Receive Your Data

We normally receive personal data directly from you when you:

• contact us by email;
• contact us through WhatsApp;
• submit information through the website;
• request information or arrange a visit;
• apply for or enter into a membership agreement;
• communicate with us as a member.

When you choose to communicate through a third-party service such as WhatsApp, that service may also process your information under its own privacy terms.

7. Sharing of Personal Data

We do not sell your personal data. We may share information only where necessary with:

• website hosting and technical service providers;
• email and communication providers;
• accounting, tax, legal or administrative advisers;
• payment or banking service providers;
• public authorities where disclosure is required by law;
• service providers helping us operate or secure the coworking space.

These parties may process personal data only for the relevant purpose and subject to applicable contractual and legal safeguards.

8. International Data Transfers

Some technology or communication providers may process information outside the European Economic Area. Where this occurs, we will use an appropriate legal safeguard, such as an adequacy decision, approved contractual clauses or another mechanism permitted by data protection law.

9. How Long We Keep Your Data

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected. As a general guide:

• unanswered or unsuccessful membership enquiries may be retained for up to [6/12] months;
• correspondence connected with a membership may be retained during the membership and for the applicable legal limitation period;
• invoices and accounting records will be retained for the period required by Spanish law;
• information processed on the basis of consent will be retained until consent is withdrawn or the information is no longer required.

Data may be retained for a longer period where necessary to establish, exercise or defend legal claims.

10. Your Data Protection Rights

Subject to applicable law, you may have the right to:

• request access to your personal data;
• request correction of inaccurate or incomplete data;
• request deletion of your personal data;
• request restriction of processing;
• object to processing based on legitimate interests;
• request portability of data you provided to us;
• withdraw consent at any time;
• lodge a complaint with a data protection authority.

To exercise your rights, contact us at [PRIVACY EMAIL]. We may need to verify your identity before processing a request.

You also have the right to lodge a complaint with the Spanish Data Protection Agency — Agencia Española de Protección de Datos.

11. Cookies and Website Technologies

Our website may use technical cookies or similar technologies that are necessary for the website to function correctly.

If we use optional analytics, advertising, embedded media or other non-essential cookies, they will not be activated until the user has made the relevant choice through the cookie settings, where legally required. Details of any cookies currently used, including their provider, purpose and duration, should be available through our cookie notice or cookie settings.

12. Security

We use reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, loss, misuse or disclosure. However, no internet transmission or storage system can be guaranteed to be completely secure.

13. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security or content of those third parties. We recommend reviewing their privacy policies before providing them with personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy when our services, website functionality or legal obligations change. The latest version will always be published on this page together with its revision date.

15. Contact

Questions about this Privacy Policy or the processing of personal data may be sent to: